Frequently Asked Questions

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier’s website. Please allow 1-3 business days for processing before the tracking becomes active.

Yes! We are proud to ship to over 200 countries worldwide. International shipping rates are calculated at checkout based on your location and the weight of your order.

• USA/Canada: 7-14 business days
• Europe/UK: 7-14 business days
• Australia/NZ: 10-20 business days
• Rest of World: 14-30 business days

If you need to change your address, please contact us within 12 hours of placing your order. Once the order has been processed or shipped, we are unable to redirect the package.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Customers are responsible for return shipping costs unless the item arrived damaged or defective. If you are returning an item for an exchange or refund due to preference, a return shipping label fee may be deducted from your refund.

Once we receive and inspect your return, we will process your refund within 5-7 business days. It may take additional time for your bank or credit card company to post the refund to your account.

To keep your hoodie looking fresh, we recommend machine washing cold with like colors. Tumble dry low or hang dry to prevent shrinkage. Do not bleach.

We source our premium organic cotton from sustainable farms globally. Our garments are assembled in ethical factories that meet high standards for fair labor practices and safety.

Our items are generally true to size with a relaxed, urban fit. If you prefer an oversized look, we recommend sizing up one size. Please check the specific Size Guide on each product page for detailed measurements.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

Absolutely. We use industry-standard SSL encryption to protect your details. We do not store your credit card information on our servers; transactions are processed securely by our payment gateway partners.